FAQ

  • What is the philosophy behind Cup of Metta?

    "Metta" means loving-kindness and goodwill, and it's at the heart of everything we do. At Cup of Metta, we believe tea is more than a beverage – it's an invitation to slow down, cultivate inner peace, and forge heartfelt connections. We celebrate the art of generous moments, whether enjoyed in solitude or shared with loved ones.

  • Is Cup of Metta a women-owned business?

    A: Yes, Cup of Metta is proudly a women-owned business, founded on a deep passion for tea culture and mindful living.

  • What makes Cup of Metta teas unique?

    We meticulously source premium, loose-leaf teas from renowned tea-growing regions around the world, with a special focus on the distinct cultures of England, France, Singapore, Thailand, and Japan. Our blends are crafted to offer unique sensory journeys and moments of true tranquility and connection.

  • Where do you source your teas from?

    We ethically source our premium loose-leaf teas directly from distinguished tea estates and trusted Canadian wholesalers who share our commitment to quality and sustainability. We currently highlight exquisite teas from Sri Lanka (Ceylon Tea) and unique varieties from Thailand, among other global origins.

  • Are your teas organic?

    We offer a selection of certified organic teas and botanicals. Each product description will clearly indicate if a tea is organic. We are committed to sourcing teas grown with care for both the environment and the people who cultivate them.

  • What kind of tea blends do you offer?

    Cup of Metta offers a curated selection of black, green, oolong, and white teas, alongside unique herbal infusions. Our signature herbal blends often feature beautiful botanicals like rose buds, chamomile, and lavender, crafted for their exquisite flavor and calming properties.

  • How should I store my Cup of Metta teas?

    To maintain freshness, flavor, and aroma, store your loose-leaf teas in an airtight container, away from light, heat, moisture, and strong odors. Our packaging is designed to help preserve their quality. goes here

  • How do I brew Cup of Metta loose-leaf tea?

    Each of our tea listings includes specific brewing instructions to help you achieve the perfect cup (e.g., water temperature, steep time, and quantity). You can also find general brewing guides here.

  • Can I re-steep Cup of Metta loose-leaf teas?

    Many of our high-quality loose-leaf teas, particularly oolongs and some green teas, are perfect for multiple infusions. Experiment to discover how the flavor evolves with each re-steep!

  • Do you host afternoon tea events?

    Yes, Cup of Metta occasionally hosts exclusive, limited-time afternoon tea experiences. Please visit our [Link to Events Page/Section] or follow our social media channels for announcements on upcoming events and reservation details.

  • What are your shipping options?

    We offer [mention your standard shipping options, e.g., standard, expedited, free shipping over $75. You can view detailed shipping information and estimated delivery times on our Shipping & Returns page.

  • Do you ship internationally?

    Yes. International shipping rates applies. Normally between CAD$30 - $50. Please contact us for details.

  • Is Cup of Metta a Canadian company?

    Yes, we are proudly a Canadian-owned and operated company, based right here in Aurora, Ontario. We are passionate about bringing the world's finest tea experiences to our fellow Canadians.

  • How does being a Canadian company influence Cup of Metta?

    Cup of Metta is steeped in a legacy and a personal journey. Our inspiration stems from ancestral roots as tea merchants in Asia, which instilled a deep respect for tea's history and artistry. This rich heritage, combined with our global travels, ignited a passion for exploring diverse tea cultures firsthand. More than that, it's our profound love for spending quality time with friends and family over a brew, coupled with the transformative power of mindfulness practices, that truly inspired Cup of Metta. We believe in slowing down, appreciating the present moment, and finding everyday miracles in the simple act of sharing a cup – a reflection of generosity, care, and heartfelt connection.